---
title: How do I log into AIceberg?
description: how to login
---

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1. [Aiceberg Documentation](https://help.aiceberg.ai/documentation?hsLang=en-us)
2. [Getting Started](https://help.aiceberg.ai/documentation/getting-started?hsLang=en-us)

# How do I log into AIceberg?

You'll receive an email from no-reply@aiceberg.ai containing your credentials and the link to your account. 

![account email2](https://help.aiceberg.ai/hs-fs/hubfs/account%20email2.jpg?width=338&height=416&name=account%20email2.jpg)

Follow the login link to [prod.aiceberg.ai](https://prod.aiceberg.ai/) and enter your Customer ID, found in your email.

![Screenshot 2025-05-07 at 10.32.51 AM](https://help.aiceberg.ai/hs-fs/hubfs/Screenshot%202025-05-07%20at%2010.32.51%20AM.png?width=339&height=249&name=Screenshot%202025-05-07%20at%2010.32.51%20AM.png)

Enter your credentials, also found in the email.

![Screenshot 2025-05-07 at 10.41.56 AM](https://help.aiceberg.ai/hs-fs/hubfs/Screenshot%202025-05-07%20at%2010.41.56%20AM.png?width=331&height=350&name=Screenshot%202025-05-07%20at%2010.41.56%20AM.png)

Reset your password. 

![Screenshot 2025-05-07 at 10.47.53 AM](https://help.aiceberg.ai/hs-fs/hubfs/Screenshot%202025-05-07%20at%2010.47.53%20AM.png?width=325&height=409&name=Screenshot%202025-05-07%20at%2010.47.53%20AM.png)

And you're in!

![Screenshot 2025-05-07 at 10.56.48 AM](https://help.aiceberg.ai/hs-fs/hubfs/Screenshot%202025-05-07%20at%2010.56.48%20AM.png?width=670&height=440&name=Screenshot%202025-05-07%20at%2010.56.48%20AM.png)

If any of this doesn't go as expected, please reach out to your AIceberg contact or email the support team at [support@aiceberg.ai](mailto:support@aiceberg.ai).

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